Three steps to your EPR

Create online your electronic patient record (EPR) with the EPR self-onboarding service from Swiss Post in three steps – completely digitally, irrespective of time and location:
1
Creating an electronic identity with SwissID

With a SwissID, you can create your verified electronic identity (if not already available).

2
Apply for an EPR

You apply for your EPR from Post Sanela Health Ltd.

3
Receive your login details and get started straight away

You will receive a one-time, initial login for your EPR – done!

EPD

With our service, you can set up the EPR completely digitally anywhere in Switzerland. Setting up an EPR is free of charge in the cantons of Basel-Land, Basel-Stadt, Bern, Lucerne, Nidwalden, Obwalden Schaffhausen, Schwyz, Solothurn, St. Gallen, Zug and Zurich.

 

If you are under the age of 18 or have a custodian, the EPR must be set up by the legal representative.

Screenshot 2024-02-01 142602

 

How setting up an EPR digitally works

 

It will take about 20-30 minutes to set up the EPR digitally.It will take a bit longer if you first have to open or complete a SwissID account.

 

Have the following ready when you set up your EPR digitally:

Your biometric passport or identity card (Switzerland or EU/EEA; exception: German ID card)

You have a smartphone 

Access to your personal, active email account

Login for your SwissID account and the SwissID app installed on your smartphone (latest version)

 
 Recommendations for setting up an EPR:

Use your computer or tablet to set up the EPR: Start setting up the EPR on your computer or tablet and use your smartphone for actions in the SwissID app. You can also follow all the steps on your smartphone.

Use your passport as ID: Use your passport to verify your electronic identity. If you identify yourself with the ID card, it will be checked manually. You will be notified by email as soon as you can continue with the online set-up.

 

If you already have an EPR with another provider such as emedo, esanita, abilis or cara, you can easily switch to Sanela at any time:

 

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Our address
Post Sanela Health Ltd.
Pfingstweidstrasse 60b
CH-8005 Zurich