Contact

Questions about the EPR
Phone: 0800 (0)55 88 02
Email: support.sanela@post.ch 

Available (except public holidays):
Monday – Friday, 7 a.m. – 7 p.m.
Saturday, 07.30 a.m. – 1 p.m.
Questions about electronic identity (eID)
Please contact the support team of HIN directly:

https://support.hin.ch/de/
Questions about the Sanela reference community
You can find all the important information on our Sanela customer portal. 

Please don't hesitate to contact us directly:
 
 

Phone: +41 (0)44 272 08 08
Email: info@post-sanela.ch 
 

Support hours:
Monday – Friday, 8 a.m. – 12 p.m.
and 1 p.m. – 5 p.m.
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Our address
Post Sanela Health Ltd
Pfingstweidstrassse 60b
CH-8005 Zurich