Visit us on site to set up your EPR or the EPR for an other person
Set up your EPR on site:
To gain access to the electronic patient record (EPR), you must identify yourself securely, for which you need an electronic identity (eID). An eID is a type of digital ID. You can choose SwissID or TrustID for your eID. Choose one of these eIDs. Then open an account and install the app on your smartphone.
To set up an EPR, you must be at least 18 years old and live in Switzerland.
Please bring all the documents shown below with you when setting up the EPR:
- The login for your eID account (SwissID or TrustID) and the respective eID app
- OASI certificate or health insurance card
- An active smartphone with a valid mobile number
- Access to your personal email account
- Your passport or ID card
Below you will find an overview of our opening centres.
The opening centre will enter your details and set up your personal EPR. Once the account has been opened successfully, you will be able to access and use your EPR at any time via a secure internet connection.
You can also set up your EPR completely digitally at any time.
Set up an EPR for another person on site
As a legal representative (guardian, custodian, support person, etc.), you can set up the EPR for someone else:
To access the electronic patient record (EPR) of the person you are representing, you must identify yourself securely, for which you need an electronic identity (eID). An eID is a type of digital ID. You can choose the SwissID or the TrustID for your eID. Choose one of these eIDs. Then open an account and install the app on your smartphone.
Setting up an EPR for someone else currently requires a personal appointment.
Please bring all the documents mentioned below with you to the appointment:
- Proxy certification (family register, decision on guardianship, support, etc.)
- Filled in declaration of consent
- Copy of the ID of the person to be represented
- Own ID
- OASI number of the person to be represented (e.g. on health insurance card)
- Login for your eID account (SwissID or TrustID) and installed eID app
- Active smartphone with a valid mobile number
- Access to your personal email account
Make an appointment at the EPR opening centre "Central Services of Sanela". You will find the link for registration below.
The opening centre enters the details of the person to be represented and then sets up the EPR of that person. After successfully setting up the record, you can access and use the EPR at any time via a secure internet connection.
You can also set up an EPR for another person completely digitally at any time
Wednesday 8 a.m. – 12 p.m. & 1 p.m. – 5 p.m.
Make your appointment here.
EPD openings possible through legal representative
8708 Männedorf
We will be on site from 10.00 to 16.00 on the following dates:
16.04.2025, 14.05. 2025, 11.06.2025
No appointment booking necessary.
Please bring the following: Smartphone and e-mail access, passport or ID card, SwissID login (if already available).
8401 Winterthur
We will be on site from 10.00 to 16.00 on the following dates:
11.04.2025, 25.04.2025, 09.05.2025, 23.05.2025, 06.06.2025, 20.06.2025
No appointment booking necessary.
Please bring the following: Smartphone with e-mail access, passport or identity card, SwissID login (if already available).
8008 Zurich
We will be on site from 10.00 to 17.00 on the following dates:
02.052025,16.05.2025, 30.05.2025, 13.06.2025, 27.06.2025, 11.07.2025, 25.07.2025, 08.08.2025, 22.08.2025, 05.09.2025, 19.09.2025
No appointment booking necessary.
Please bring the following: Smartphone with e-mail access, passport or identity card, SwissID login (if already available).
8810 Horgen
We will be on site from 10.00 to 16.00 on the following dates:
19.11.2024, 19.12.2024, 21.01.2025, 19.02.2025, 18.03.2025
No appointment booking necessary.
Please bring the following: Smartphone with e-mail access, passport or identity card, SwissID login (if already available).
8932 Mettmenstetten
Please bring the following: Smartphone with e-mail access, passport or identity card, SwissID login (if already available).
6003 Luzern
Buchen Sie Ihren Termin hier.
Telefon: 041 228 45 45
Bitte bringen Sie folgendes zur EPD-Eröffnung mit: Smartphone mit E-Mail-Zugang, Pass oder Identitätskarte, SwissID-Login (wenn bereits vorhanden).
6003 Lucerne
Book your appointment here.
Phone: 041 228 45 45
Please bring the following: Smartphone and e-mail access, passport or ID card, SwissID login (if already available).
Overview Sanela EPR Postbus Tour
Date | Place | Canton |
---|---|---|
September 2025 | 02.09.2025: Spital Männedorf | ZH |
August 2025 | 26.08.2025: Zuger Kantonsspital 28.08.2025: Spital Männedorf | ZG ZH |
June 2025 | 12.06.2025: Sanitas Kasernenareal | ZH |
May 2025 | 06.05.2025: Wallisellen Signumplatz 07.05.2025: Laufen 08.05.2025: Spital Uster 14.05.2025: Roche Diagnostics Rotkreuz 21.05.2025: Kantonsspital Olten 22.05.2025: Bürgerspital Solothurn 27.05.2025: Haslibrunnen | ZH BL ZH ZG SO SO BE |
April 2025 | 02.04.2025: Barfüsserplatz Basel 03.04.2025: Hirslanden Klinik Zürich 30.04.2025: Klinik Schönberg | BS ZH BE |
March 2025 | 15.03.2025: Fussballplatz Brühl in Muri AG: 17.03.2025: Klinik Lengg 20.03.2025: Schweizerische Epilepsie-Stiftung 26.03.-27.03.2025: TGL Luzern | AG ZH ZH LU |
February 2025 | BAG Campus Liebefeld | BE |
January 2025 | Universitätsklinik Balgrist | ZH |
November 2024 | VZK-Tagung Gesundheitsversorgung | ZH |
October 2024 | IFAS Zürich medi Zentrum für med. Bildung Bern | ZH BE |
September 2024 | Spital Bülach UPK Basel | ZH BS |
August 2024 | Basel Barfüsser Platz Spital Affoltern | BS ZH |
Jun 2024 | Spital Männedorf | ZH |
May 2024 | Sportanlage Schachen: FC Aarau Frauen-Red Boots Aarau -FC Zürich Kantonsspital Winterthur | AG ZH |
March 2024 | Bern Rathaus | BE |
February 2024 | Spital Emmental Langnau Spital Emmental Burgdorf | BE |
December 2024 | Seespital Horgen Spital Männedorf | ZG |
October 2023 | Universitätsklinik Balgrist | ZH |