Next Sanela-EPR Postbus stop: Barfüsserplatz, Basel and Klinik Hirslanden, Zürich
On April 2nd, 2025, the Sanela EPR Postbus will make a stop at Barfüsserplatz in Basel from 10 a.m. to 5 p.m.
On April 3rd, 2025, the Sanela EPR Postbus will make a stop at the Hirslanden Clinic in Zurich from 10 a.m. to 5 p.m.
Come by, ask questions about the EPR and set up your EPR on site. Please bring the following with you to set up your EPR
- Smartphone with e-mail access
- Passport or identity card
You can also open your EPR from home at any time.
Please contact us if you have any questions or concerns
We are happy to help
Questions about the EPR
Phone: 0800 (0)55 88 02
Email: [email protected]
Available (except public holidays):
Monday – Friday, 7 a.m. – 7 p.m.
Saturday, 07.30 a.m. – 1 p.m.
Email: [email protected]
Available (except public holidays):
Monday – Friday, 7 a.m. – 7 p.m.
Saturday, 07.30 a.m. – 1 p.m.
Questions about electronic identity (eID)
If you have any questions about your eID, please contact the support of the relevant identity issuer directly:
SwissID: SwissID customer service
TrustID: TrustID customer service or TrustID support
SwissID: SwissID customer service
TrustID: TrustID customer service or TrustID support
Questions about linking VacMe to the EPR
Email: [email protected]